Systems Engineer

  • Location:KZN

Systems Engineer - Westville Durban
Provide knowledge and technical expertise to implement technical strategies, evaluate products and provide a superior level of technical support.
Key Responsibility Areas:
  • Answer customer queries prior to sales
  • Assist with project plans and network diagrams ensuring that
  potential pitfall areas are addressed and resolved
  • Accompany the sales or pre-sales persons to customer meetings to
  field technical queries
  • Provide post-sales technical support at a mid-level (level 1 problem
  management) to resellers and end users where relevant
  • Escalate to vendors where necessary, and follow through on escalated
  support queries
  • Collaborate with network staff to ensure smooth and reliable operation
  of software and systems for fulfilling business objectives and processes
  • Design and deploy new applications and enhancements to existing
  applications, software and operating systems
  • Perform cost-benefit and return on investment analyses for proposed
  systems to aid management in making implementation decisions
  • Gauge the effectiveness and efficiency of existing systems; develop
  and implement strategies for improving or further leveraging these  
 Key Responsibilities:
  • Propose and create system design models, specifications, diagrams,
  and charts to provide direction to system programmer and development
  • Prepare and configure equipment
  • Build BOMs
  • Customised solution building
  • Provide Technical support on Product,
   -  understand technical value proposition
  • Obtain feedback from the client on the service provided
  • Ensure that all queries are logged
  • Design own POC document if the product assigned does not  
  have one
  • Organization skills
  • Ability to work on multiple projects and/or assignments
  • Ability to coach others in areas of expertise
  • High performance attitude
Minimum Requirements:
Matric passed with exemption (essential)
Relevant Degree/Diploma (preferred)
Minimum 5 years experience within an IT Networking or Security
A+ N+
Any Cisco/MCSE certifications
Technical Competencies:
  • CCNA
  • MCSA
  • Networking skills (Routing/Switching)
  • Firewall Skills
  • MS Office Suite (intermediate - essential)
  • Drivers licence and own vehicle
Should your skills and experience be in line with the minimum requirements above, please click on the apply button.
If your CV is shortlisted, we will be in contact with you within 1 week.
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